Privacy Policy

At Apero Events, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website, make an enquiry, or use our services.

By using our website or providing your personal information, you agree to the terms of this Privacy Policy.

Who We Are

Apero Events is a sole trader business operated by Grace [Surname], based in the United Kingdom.

Contact:
hello@aperoevents.co.uk
[Insert business address if applicable]
We are not required to appoint a Data Protection Officer, but if you have any questions, you can reach us using the email above.

What Data We Collect

We may collect, store, and use the following types of personal data:

• Identity Data: Your full name, company name (if applicable)

• Contact Data: Email address, phone number, delivery/event address

• Booking Details: Information related to your event (e.g. date, venue, guest count, service preferences)

• Payment Data: We do not store full payment information. Payments are processed securely via bank transfer or third-party payment providers.

• Usage Data: How you use our website (e.g. browsing behaviour, page views, referral sources)

• Technical Data: IP address, browser type, device information

We do not collect sensitive personal data (e.g. health data, religious beliefs, biometric data) unless voluntarily provided by you in relation to dietary requirements or accessibility needs.

How We Collect Your Data

We collect your data when you:

• Fill out a form on our website

• Make an enquiry or booking

• Email or call us

• Interact with us via social media

• Visit our website (through cookies and analytics tools)

How We Use Your Data

We use your personal data to:

• Respond to enquiries

• Process bookings and manage event logistics

• Communicate with you about your event

• Send service-related or administrative messages (e.g. invoices, confirmations)

• Improve our services and website experience

• Maintain records for tax, legal, and regulatory purposes

• Share occasional marketing updates (only if you have explicitly opted in and given consent, and you may withdraw consent at any time using the unsubscribe link or by contacting us)

Legal Basis for Processing

We only process your data where we have a legal basis to do so. This may include:

• Contractual necessity: To perform our service for you

• Legitimate interests: For business operations and customer service

• Consent: For optional marketing communications

• Legal obligation: To meet tax, accounting, or regulatory requirements

How We Share Your Data

We do not sell or rent your personal information. We may share your data with:

• Service providers (e.g. payment processors, email marketing platforms)

• Event suppliers (e.g. venues or collaborators) where necessary for your booking

• Legal or regulatory authorities if required by law

All third parties are required to respect the security of your data and process it lawfully.

How We Store and Protect Your Data

Your personal data is stored securely using password-protected systems and industry-standard data protection practices. We take appropriate measures to prevent unauthorised access, loss, or misuse of your data.

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting obligations.

All personal data is stored securely within the UK.

You have the right to access, correct, delete, or restrict the use of your personal data.

Your Rights Under UK Data Protection Law

You have the right to:

• Access the personal data we hold about you

• Correct or update inaccurate or incomplete data

• Request the deletion of your data (in some cases)

• Object to or restrict processing

• Withdraw consent for marketing at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at: info@aperoevents.co.uk

Automated Decision-Making

We do not use automated decision-making or profiling in our services. 

Cookies

Our website may use cookies or similar technologies to enhance your browsing experience and collect usage data.

Cookies help us understand how visitors use our site and improve its functionality. You can set your browser to refuse some or all cookies. For more information, see our Cookie Policy (link to be added if you have one).

Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. Please review their policies before submitting any personal data.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and the “Effective Date” updated accordingly. We recommend reviewing it periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Grace Mappin
Apero Events
info@aperoevents.co.uk